How do I enroll in A+ Online Banking?

To enroll in A+ Online Banking:

From the A+FCU website, click Enroll (or click Enroll in the A+ Mobile App)

If you have a Personal Account, click A+ Online Banking and on the next screen, fill out the information on the form using the Primary account holder’s information:

If you have the Member Number, make sure you’re on the With Member Number tab, then fill in the form with the Primary account holder’s information

If you want to enroll using another type of identification, select With Alternative Form of ID and enter the Primary account holder’s information that was used to open the account

If you have a Business Account, click Business Online Banking and on the next screen, fill in the form using any Authorized Signer’s information

Before you click Continue, create your Login ID (should be 8-12 characters and use at least one letter, & < > are not allowed)

Select how you’d like to receive your Secure Access Code

Type in your five-digit Secure Access Code > Submit

Create and confirm a new password > Submit

Read the Online Banking Agreement > I Accept

Choose whether or not to register your device

Need help? Check out our Online & Mobile Banking Enrollment How-To Video.

What’s a Secure Access Code and why does A+ Online Banking require me to get a new one every time I try to log in?

The Secure Access Code allows your browser to save a cookie to show that you’ve registered the browser as a secure browser on which to access your online account. This registration is good for 365 days. Watch our Secure Access Code How-To Video for more information.

If you’re required to receive a code every time you log in, it means your browser is deleting this cookie. This is typically caused by a setting on your browser.

How can I customize what I see on A+ Online Banking?

Change Account Display Names

Go to Settings > Account Preferences and click on the account you wish to rename. The option for Online Display Name will pop up under Details.

Click on the pencil icon and enter the new display name for the account. Then click the check mark on the right side to save it.

Note: the nicknames only appear on your A+ Online Banking page and your A+ Mobile App. A+FCU staff don’t have access to see what you’ve named your account(s). It also will not be printed on your monthly statements.

Create A New Group For Accounts

From the Home screen, click and hold on the desired account. A file icon will show up in the bottom right-hand corner. Drag the account to that folder. A new group will appear with the heading New Group. You can edit the heading, then click the check mark on the right side to save it. To add more accounts to the group, click and drag them to the folder.

Move Or Reorder Accounts

From the Home screen, click and hold on the account you wish to move and then drag it to a new group or a different order.

Or, select Settings > Account Preferences and click on the account you wish to move. From the Current Account Group dropdown, select the group you wish to move the account to.

Hide An Account

Go to Settings > Account Preferences and click on the account you wish to hide. Under Account Visibility, slide the visibility toggle off to hide the account from your Home screen or Financial Tools. You’ll be asked to confirm if you want to hide it or not. Click Yes, hide. You can change this option back at any time.

How do I transfer funds to another A+FCU member?

From the Home screen, select Transfers & Payments > Member to Member Transfer. From there, choose whether you want to make a single transfer or link an account.

To Make A Single Transfer:

From Account – select the desired account to transfer the funds from and enter the amount to transfer

To Account – enter the member number of the person receiving the funds, the share/loan ID, account type, and the first three letters of their last name

The member number is the 3- to 8-digit number on the account paperwork (ex.123456), or after the zeros on a full account number (ex. 1120000123456) or under an account name on A+ Online Banking (ex. 123456-S12)

The share ID is the two-digit number that follows the S on an account number displayed online (ex. 123456-S12) or the two numbers before the zeros start on a full account number (ex. 1120000123456)

The loan ID is the two-digit number that follows the L on your account number displayed online (ex. 123456-L65)

To Link Accounts:

Enter the recipient’s member information including their account number, share/loan ID, account type, and the first three letters of their last name.

This account information will now show in the “To” drop down whenever you select Funds Transfer.

How can I set up eAlerts on my account?

You can sign up for to be sent via text and/or email through A+ Online Banking on your desktop computer or through the A+ Mobile App on your smartphone or tablet.

To set up, go to Settings > eAlerts. Select an alert type from the drop-down menu, then click Add Alert.

How can I view my statements online?

Log in to A+ Online Banking. Click Transfers & Payments > eStatements. A new tab will open with links to your eStatements.

How do I block my debit card online?

Log in to your A+ Online Banking account. From the menu, select Card Management. If you haven’t enrolled, you’ll need to select your card(s) > Card Controls > follow the prompts > Enroll Cards.

Once enrolled, go to Card Management and select the toggle by Enable/Disable card. This prevents any transaction from being authorized on your account. You’ll see the card shows as “DISABLED”. To begin using the card again, simply select the same toggle option as before.

If you report your card as lost, stolen, or fraud, the card us permanently blocked from any further use.

Learn More About Card Management