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Thousands of cell phone users reported a service outage on Wednesday morning, and the issue appears to be affecting a wide array of providers. According to the tracker downdetector.com, Verizon and other providers such as T-Mobile, AT&T, Fios by Verizon and US Cellular had a sudden spike in reported outages starting around 11 a.m. The Verizon outage has by far been the largest, with a peak of around 180,441 reports, but those have slowly started to decline again. Other service providers have had a few thousand reports each. Why is my phone stuck on SOS mode?When an 'SOS' sign appears in the top righthand corner of your phone, you may feel frustrated - but the situation isn't dire. Advertisement Advertisement Advertisement Advertisement While you don't have regular cellular connection through your own carrier in SOS mode, you are still able to call 911 in the case of emergencies by connecting to the network of any available carrier. When will Verizon be back up?Verizon has not given an estimate for when service will return, but posted an update on social media that its team is working to identify and solve the issue promptly. How to call Verizon customer serviceVerizon's customer service line can be reached at 1-833-837-4966 for general inquiries, 1-800-922-0204 for wireless service/tech support, and 1-800-837-4966 for Fios. (责任编辑：) |